You must access your Proctortrack assessment through the Proctortrack tool on your OWL class site.
No candidate may leave the examination during the first thirty minutes of the examination. As such, you must wait to submit your exam in OWL
and upload your Proctortrack video until the first thirty minutes of the examination is up.
Candidates arriving later than thirty minutes after the commencement of the examination will not be allowed to write the examination. If you
arrive within the first thirty minutes but experience technical difficulties, such as downloading, uploading or connecting Proctortrack, you
must reach out to Western Exam Chat Support for support and a record of your technical difficulties. You can access Western support through
the Western Exam Chat Support tool in OWL.
Video demonstrations
Do not delete the Proctortrack Folder if your video has not uploaded. If you are unsure if your video uploaded properly, reach out to Western Exam
Chat Support here.