Remote Proctoring Statement

In response to challenges presented by the COVID-19 pandemic, Western introduced remote proctoring solutions to help us maintain our high standards of academic integrity while mitigating privacy and data security risks as much as possible.

Remote proctoring is an important tool for those instructors who have determined that proctored assessments are the best way to validate students’ achievement of learning outcomes. For some courses, alternatives such as term papers and essay-format exams would change the evaluation of certain skills and learning outcomes.

Western is currently using the remote proctoring tool, Proctortrack, as offered by eCampusOntario through a partnership with Ontario’s Ministry of Colleges and Universities. In addition, Western is assessing other remote proctoring options to ensure all the needs of the Western community and its partners – students, faculty, staff, accrediting bodies – are met over the short and longer terms.

We recognize that use of this service has created concerns for members of the campus community who are dealing with the unique challenges and stresses presented during the pandemic. We have taken steps to mitigate the risks to our students by ensuring there are contractual terms, practices and policies in place to protect their data security and privacy.

The Remote Proctoring at Western website includes instructions, troubleshooting tips and live chat support. It also includes information about Proctortrack and Western’s plans for remote proctoring, including a detailed list of frequently asked questions.

Western continues to assess Proctortrack and several other remote proctoring options as long-term solutions so we can continue to offer courses that meet our academic standards and allow students to achieve academic success. Western is committed to finding a long-term remote proctoring solution that mitigates data security and privacy risks as much as possible while providing an effective means of maintaining Western’s standards for academic integrity.

Andrew Hrymak (Sarah Prichard after January 1 2021)
(Acting) Provost and Vice-President (Academic)